Frequently Asked Questions - ACS Cleaning Services
At ACS, we understand that choosing a cleaning service involves trust and reliability. Our FAQ page provides you with essential information to help you make an informed decision about our residential and commercial cleaning services. We are committed to delivering dependable and affordable cleaning solutions tailored to your needs in Maryland.
What types of cleaning services do you offer?
We offer a range of services including residential cleaning, commercial cleaning, and deep cleaning to accommodate various needs.
How do I schedule a cleaning appointment?
You can schedule an appointment by contacting us through our website or calling or texting directly. We will work with you to find a convenient time.
How do you ensure the reliability of your cleaning staff?
All of our staff undergo thorough background checks and training to ensure they meet our high standards of reliability and professionalism.
What are your payment options?
We accept various payment methods, including Zelle, Venmo and cash. Payment is typically processed after the service is completed.
What should I do if I am not satisfied with the service?
Your satisfaction is our priority. If you are not satisfied, please contact us within 24 hours, and we will address your concerns promptly.
Are your cleaning products safe?
Yes, we use eco-friendly and safe cleaning products that are effective while being gentle on the environment and your health.
Do I need to be home during the cleaning?
It's not necessary for you to be home during the cleaning. Many of our clients prefer to let us clean while they are away, but you are welcome to stay if you prefer.
Can I customize my cleaning service?
Absolutely! We offer customizable cleaning plans to fit your specific needs and preferences.
Do you offer recurring cleaning services?
Yes, we offer flexible plans for recurring cleaning services, including weekly, bi-weekly, and monthly options.
Are your services insured?
Yes, we are fully insured, providing you with peace of mind when you choose ACS for your cleaning needs.
Ready for a Sparkling Clean?
Contact us today to schedule your cleaning service and experience our reliable and affordable solutions.